FAQs

Brand & Design

What makes your Mosaic design unique?

Our original Mosaic design has been our signature since 2013. Featuring hand-placed reflective materials and our trademarked JB Diamond, our original design is distinctly unique and cannot be replicated.

What sets you apart from other holographic fashion brands?

Our commitment to quality and our original Mosaic design set our pieces apart from lower-quality knockoffs. Each item is thoughtfully designed and handmade in New York City, ensuring it remains one-of-a-kind and not mass-produced. We take great pride in the meticulous attention to detail and quality that defines our work.

How do I verify that my piece is authentic?

Each garment comes with an embedded NFC chip and unique serial number, which allows you to verify authenticity. You can simply scan it with your phone for verification. Our trademarked JB Holographic Diamond ensures you have the genuine design.

Materials & Care

Are your pieces machine washable?

To maintain the quality and sparkle of your garment, machine wash it inside-out on a cold, delicate cycle. Lay flat or hang in the shade to dry, and iron inside-out. Avoid using a dryer and harsh chemicals.

Are your pieces suitable for regular wear?

Absolutely! Our lightweight, versatile designs are perfect for any setting—whether it’s a party, club, festival, or special occasion. With our stunning pieces, you’re sure to turn heads!

What materials are used in your holographic designs?

We use the finest fabrics and materials to ensure durability and stunning sparkle, allowing your piece to shine and withstand the test of time. Our commitment to quality craftsmanship means every item is handmade with meticulous attention to detail, resulting in consistently high-quality garments. Fabric content is available on each product page.

Is your clothing printed?

No, it isn’t! Unlike screen-printed or graphic printed clothing, our Mosaic clothing showcases hand-placed reflective materials that create a distinctive and dazzling effect, ensuring each piece is truly one of a kind.

Shipping & Returns

Do you ship internationally, and what are the rates?

Yes, we offer international shipping… FREE of charge! Estimated delivery times will be provided at checkout. Since our items are handmade, please allow up to 10 business days for production before shipping. Once shipped, expect delivery within 3-5 days for the U.S. and most countries.

What is your return and exchange policy?

We accept returns for exchanges or store credit within 14 days of delivery. Items must be in their original condition and unworn to be eligible for a return.

Sizing & More

What sizes do you offer?

We offer a wide range of sizes to suit every body type. For detailed measurements, please refer to our size chart, and feel free to reach out with any sizing questions. We offer larger and taller sizes for an extra fee.

Do you offer custom designs?

Yes! We love to collaborate on custom designs. Please reach out to us with your ideas, and we’ll work together to create something special.

Are your designs available in stores or only online?

Our pieces are primarily sold through our online store, but we occasionally partner with select boutiques in New York City.

How can I support and promote original designs in fashion?

You can help by choosing to buy from small businesses focused on quality and originality. Sharing our designs on social media and avoiding counterfeit products also supports our mission.